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Soon after we first experience how skilled coaching brings the pleasure of new discoveries and insights, we begin to wonder: what would the world be like if coaching conversations were everyday events? What if everyone knew how to detach from being an authoritative (aka bossy) expert in order to engage in an open, nonlinear conversation which awakens another to their strengths, insights, and wisdom? Instead of “squashing potential” unintentionally, notes IOC webinar presenter Jayne Jenkins, we would help people grow into fuller potential. 

Coaching conversations – ones that are truly open, expansive, diverse, and creative— make coaching cultures. Coaching cultures in organizations everywhere will give individuals, teams, and organizations the capacity to keep up in this unprecedented age of dizzying, accelerating change. 

This month we quote IOC thought leaders on coaching cultures, Doug Riddle, the Harvard team, Bob Kegan, Lisa Lahey, Deb Helsing, Matthew Miller, along with Peter Hawkins. Don’t miss Sue Pahl’s May 14 webinar on How and Why to Build a Coaching Culture and Amanda Blake’s May 22 webinar on coaching culture “inside out”– Connecting the Dots – Body, Brain, and Behavior. 

AND, just for you, we've turned the coaching report into an IOC masterclass on coaching culture. 

  • What do IOC thought leaders say about coaching cultures?​

    A coaching culture...

    “a culture of truth and courage because a coaching mindset is necessary to ensure honest communications that avoid alienating and discouraging people.” (Riddle, 2018)

    “when conversations expand thinking and doing capacity of each person.” (Riddle, 2015

    “prizes coaching values, including helping people come up with their own ideas to which they will be more committed, and helping people dig deeper and reflect more fully to reach better, long-lasting solutions.” (Riddle, 2010, p. 418)

    when “everyone—not just select ‘high potentials’— overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth.” (An Everyone Culture)

    “when the enterprise seeks to make coaching a foundational element of everyday behavior and attitudes.” (Riddle, 2010, p. 416

    What are the benefits? 

    “Leaders with coaching skills and a coaching frame of reference can engage their people and each other, speaking the truth, and eliciting involvement from those around them.” (Riddle, 2018)

    “Part of the power of coaching is that it gives a mechanism for leaders to balance toughness of mind with consideration for the emotional climate of those they lead. Coaching is mostly about getting to the truth, but what makes it powerful is its assumption that the recipients of uncomfortable truths can and will change. Coaching never misleads others about the consequences of their actions, choices, and relationships. Coaching is about discovering the whole truth, facing the tough issues, and creating a liberating space for improvement.” (Riddle, 2018)

    What are the costs of not having coaching culture?

    In the absence of a culture shaped by coaching mindsets and values, the truth often goes unspoken, change only happens when a crisis takes place, and courage is a rare quality. (Riddle, 2018)

    “In most organizations, nearly everyone is doing a second job no one is paying them for—namely, covering their weaknesses, trying to look their best, and managing other people’s impressions of them. There may be no greater waste of a company’s resources. The ultimate cost: neither the organization nor its people are able to realize their full potential.” (An Everyone Culture)

    How to build a coaching culture? 

    A coaching culture emerges from a coaching cascade, going all the way to building coaching into the execution of business plans (Riddle, IOC Presentation):

    What can coaches do?

    Read the research and books! In addition to Doug Riddle’s contributions in CCL books, Peter Hawkins wrote - Creating a Coaching Culture and inspires us to extend coaching conversations far and wide, even investor relations – imagine coaching conversations with current and future investors!

    Call to action...

    While a coaching culture, manifesting coaching fully, is a lot easier to talk about than to implement, coaches ought to lean in - teaching everyone how to have coaching conversations. This may be our biggest potential contribution to a sustainable world.

    Margaret Moore, aka Coach Meg
    Co-founder, Co-Director, Institute of Coaching

     

    DOWNLOAD PDF

     

  • This paper provides a review of the literature on coaching cultures. It offers a frame of reference for future research to build on existing knowledge and understanding in this field. The review included literature from industry and education perspectives. The key terms ‘coaching’ ‘coaching cultures’ and ‘coaching in organisations’ were used to search the following sources: PsycINFO Academic Search Complete and Business Source Complete. Additional texts were consulted and included to ensure a broad contextual basis for the discussion. The review is presented in five sections: definition of coaching cultures; the use of coaching to support organisational change; training staff within organisations to become internal coaches; coaching cultures in educational settings; and ways of creating coaching cultures. A review of current literature suggested that the creation of coaching cultures in organisations required the following: promotion through the organisation and targeted efforts by its senior leaders; coaching should be presented as an integrated part of the organisation or system; role modelling is essential and leaders should demonstrate strong personal commitment to the development of their own capabilities. Finally some directions for further research are proposed.

    Share
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  • Implementing a Coaching Culture
    Download Doug Riddle's white paper for insights and tools that help cultivate a coaching culture.

     

    Download Whitepaper

    Share
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Director's Corner

  • What do IOC thought leaders say about coaching cultures?​

    A coaching culture...

    “a culture of truth and courage because a coaching mindset is necessary to ensure honest communications that avoid alienating and discouraging people.” (Riddle, 2018)

    “when conversations expand thinking and doing capacity of each person.” (Riddle, 2015

    “prizes coaching values, including helping people come up with their own ideas to which they will be more committed, and helping people dig deeper and reflect more fully to reach better, long-lasting solutions.” (Riddle, 2010, p. 418)

    when “everyone—not just select ‘high potentials’— overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth.” (An Everyone Culture)

    “when the enterprise seeks to make coaching a foundational element of everyday behavior and attitudes.” (Riddle, 2010, p. 416

    What are the benefits? 

    “Leaders with coaching skills and a coaching frame of reference can engage their people and each other, speaking the truth, and eliciting involvement from those around them.” (Riddle, 2018)

    “Part of the power of coaching is that it gives a mechanism for leaders to balance toughness of mind with consideration for the emotional climate of those they lead. Coaching is mostly about getting to the truth, but what makes it powerful is its assumption that the recipients of uncomfortable truths can and will change. Coaching never misleads others about the consequences of their actions, choices, and relationships. Coaching is about discovering the whole truth, facing the tough issues, and creating a liberating space for improvement.” (Riddle, 2018)

    What are the costs of not having coaching culture?

    In the absence of a culture shaped by coaching mindsets and values, the truth often goes unspoken, change only happens when a crisis takes place, and courage is a rare quality. (Riddle, 2018)

    “In most organizations, nearly everyone is doing a second job no one is paying them for—namely, covering their weaknesses, trying to look their best, and managing other people’s impressions of them. There may be no greater waste of a company’s resources. The ultimate cost: neither the organization nor its people are able to realize their full potential.” (An Everyone Culture)

    How to build a coaching culture? 

    A coaching culture emerges from a coaching cascade, going all the way to building coaching into the execution of business plans (Riddle, IOC Presentation):

    What can coaches do?

    Read the research and books! In addition to Doug Riddle’s contributions in CCL books, Peter Hawkins wrote - Creating a Coaching Culture and inspires us to extend coaching conversations far and wide, even investor relations – imagine coaching conversations with current and future investors!

    Call to action...

    While a coaching culture, manifesting coaching fully, is a lot easier to talk about than to implement, coaches ought to lean in - teaching everyone how to have coaching conversations. This may be our biggest potential contribution to a sustainable world.

    Margaret Moore, aka Coach Meg
    Co-founder, Co-Director, Institute of Coaching

     

    DOWNLOAD PDF

     

Featured Research

  • This paper provides a review of the literature on coaching cultures. It offers a frame of reference for future research to build on existing knowledge and understanding in this field. The review included literature from industry and education perspectives. The key terms ‘coaching’ ‘coaching cultures’ and ‘coaching in organisations’ were used to search the following sources: PsycINFO Academic Search Complete and Business Source Complete. Additional texts were consulted and included to ensure a broad contextual basis for the discussion. The review is presented in five sections: definition of coaching cultures; the use of coaching to support organisational change; training staff within organisations to become internal coaches; coaching cultures in educational settings; and ways of creating coaching cultures. A review of current literature suggested that the creation of coaching cultures in organisations required the following: promotion through the organisation and targeted efforts by its senior leaders; coaching should be presented as an integrated part of the organisation or system; role modelling is essential and leaders should demonstrate strong personal commitment to the development of their own capabilities. Finally some directions for further research are proposed.

    Share
    /
  • Implementing a Coaching Culture
    Download Doug Riddle's white paper for insights and tools that help cultivate a coaching culture.

     

    Download Whitepaper

    Share
    /

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