From giving tough feedback to finding your voice, Say It Skillfully teaches the life-changing skill we use daily but are rarely taught: effective communication. IOC Founder, Carol Kauffman interviews Molly Tschang as she shares top learnings from her first book, coauthored with Marshall Goldsmith. Within days of release, the book reached Amazon #1 Best Seller in Behaviorism Psychology and #1 New Release in nine categories, including Communication Skills, Career Development Counseling and Education & Reference.

The authors confront a widespread workplace blind spot: even in high-performing organizations, people hesitate to speak up—for fear or simply not knowing how. Leaders think they’re accessible. Employees think otherwise. The result? Misalignment, wasted talent, and lost value.

Don’t miss this real conversation about what holds people back, and how professionals at all levels can be part of the solution to speak up positively and productively even in challenging situations. Learn how and when best to use your voice and create environments where all feel valued, heard and perform at their best.