We live in conversations. In fact, the word, conversation, itself used to mean “dwelling place” in the 14th century. We dwell in many conversations with ourselves and others; the ones we wish we had differently, the ones we hope to have. Some of those conversations are life affirming and some not so much. What makes the difference?

In the session, Dr. Haesun Moon will provide a deeper look at how conversations work, using a heuristic tool from communication science known as "Dialogic Orientation Quadrant" (DOQ) that can help coaches and their clients re-author stories of purpose, possibilities, and progress. In this highly interactive webinar, you will learn how to navigate conversations, even working through an impasse, so that you can move from conversational mystery to coaching mastery.

Presenter: Haesun Moon

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Haesun Moon, Ph.D., is a communication scientist, an educator, and author of Coaching A to Z: The Extraordinary Use of Ordinary Words and several collaborative books, including Thriving Women, Thriving World, and Foundations of Brief Coaching, a short handbook for professional coaches. Haesun received her Ph.D. in Adult Education and Community Development from University of Toronto. She cares about people experiencing better conversations at home and at work - and she does that by training, coaching, and consulting. She believes that conversations can change the world, and she defines this process as hosting dialogic conditions in which people participate to imagineer and perform their preferred change. Her academic and professional research in coaching dialogues and pedagogy from the University of Toronto led to development of a simple coaching model, Dialogic Orientation Quadrant (DOQ). The DOQ has transformed the way people coach and learn coaching worldwide. Haesun teaches Brief Coaching at the University of Toronto and serves as Executive Director at the Canadian Centre for Brief Coaching, and Principal at The Human Learning Institute. When not writing, Haesun enjoys filmmaking, carpentry, and golf. Haesun is a lover of early mornings, naps, good coffee, and fine pens with fine nibs, currently residing in Toronto with her mother and two exceptionally affectionate and independent dogs. You can visit her online at www.briefcoaching.ca and www.coachingatoz.com