As coaches, we all want to help others learn, grow and improve. When coaching is focused on fixing problems, however, we usually miss the mark. The degree of change and the excitement about learning and change is minimal and often short-lived. Alternatively, when we inspire others to envision a future anchored in their passion, purpose, values and dreams, we activate psychological and physiological processes that not only result in a person feeling engaged and excited to develop and change, but that enable them to sustain the effort for years. In this webinar, Melvin Smith and Ellen Van Oosten will describe these two coaching approaches and share research studies and stories of what effective helping and coaching entails from their new book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth, co-authored with Richard Boyatzis.  

Presenters:  Melvin Smith and Ellen Van Oosten

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Melvin L. Smith, PhD is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University.  Melvin’s research and teaching focus on leadership and leadership development through coaching.  His work has been published in numerous academic and practitioner outlets.  He and colleagues Richard Boyatzis and Ellen Van Oosten are also co-authors of the book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth from Harvard Business Review Press.

Ellen B. Van Oosten, PhD is Associate Professor of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University.  Dr. Van Oosten is also Director of the Coaching Research Lab. Her research interests include coaching, leadership development, emotional intelligence and women’s leadership in STEM fields.  She is the author of numerous academic and practitioner articles and co-author of the book - Helping People Change: Coaching with Compassion for Lifelong Learning and Growth – with colleagues Richard Boyatzis and Melvin Smith.