Webinar: Inclusion Matters: Adjusting your Mirrors and Managing your Blind-Spots

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September 22, 2020 - 3:00pm to 4:30pm

How are your blind spots and unconscious biases playing a part in the decisions you make and the advice you offer as a Coach?

As a leadership coach you are aware of the need to be increasingly mindful of the quality of day to day business decisions made by yourself and your clients. And yet, what are you not seeing?

Well intentioned people make decisions every day that favor some individuals or groups more than others; adversely impacting the diverse workforce and talent pipeline. Leaders can make flawed decisions while believing they are doing the right thing because their blind spots can prevent them from seeing crucial information.

Dr. Turnbull will explore the hidden brain and unconscious bias as it relates to your business decisions and diversity and inclusion. She will put a spotlight on the impact of your blind spots on inclusion and raise to consciousness the importance of including Social Identity awareness in your Coaching practice. It is no longer sufficient to work with the individual and their personal sense of themselves; you need to be able to see and understand the importance of their multiple group identity stories.

You will gain insights on how to overcome the blind spots and barriers which allow mind viruses to proliferate and prevent us from being more inclusive and making more mindful decisions. During the webinar, you will:

  • Discover the unconscious biases your brain uses every day
  • Understand the impact of unconscious bias on inclusion and decision making
  • See for yourself how your blind spots impact innovation and creativity and contribute to limited thinking
  • Understand how your biases can influence the way you see your client; the feedback you offer them and how you hear them through your own filters.
  • Understand the role unconscious bias plays to mitigate against an inclusive work environment

Presenter: Dr. Helen Turnbull

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Dr. Turnbull is a world recognized Thought Leader in global inclusion and diversity.  Her extensive research focuses on unconscious bias and its impact on all aspects of Inclusion. She has unparalleled knowledge on the complexity of inclusion; and a deep understanding of the patterns and mental models contributing to exclusion. Her “Inclusion Complexity Model” identifies 3 Immutable Forces and 4 Permeable Forces that play a key role in Inclusion and she knows what it takes to create an inclusive work environment.

She is the author of three online psycho-metric assessment tools on Unconscious Bias and Inclusion – namely, Cognizant, the ISM profile and The Gender Gap Assessment. She also has an E-Learning program on Unconscious Bias and Inclusion. In May 2013 she spoke at TEDx on “The Illusion of Inclusion”. She keynotes on these topics globally and has spoken to senior executives in Australia, Asia, Europe, UK, Canada, Latin America and the USA.

Her client list includes Texas Instruments, Raytheon, J.P. Morgan Chase, Motorola, Hewlett Packard, AT & T, Microsoft, Xerox, Miller Coors Brewing, Altria, Spotify, Lockheed Martin International, Wells Fargo and Citigroup. She has also worked in Australia with multiple corporations, including Commonwealth Bank, National Australia Bank, Ernst & Young, Reserve Bank of Australia, Price Waterhouse Cooper, Westpac, Grain Corp, QBE Insurance, Australian Department of Defense, and many others on Unconscious Bias and its impact on diversity and inclusion.

Dr. Turnbull has five Award winning clients. She has made major contributions in assisting Texas Instruments to win the Catalyst Award and was instrumental in developing programs for both JP Morgan Chase and Citigroup Europe to win the prestigious “Opportunity Now” Award and “Business in the Community” Awards.  Commonwealth Bank of Australia also won the 2012 Catalyst Award attributing the win in part to Cognizant, an Unconscious Bias tool developed by Dr. Turnbull and QBE Insurance Australia has been named Australian Employer of Choice in 2015 attributing their win in large part to Human Facets work on Unconscious Bias and Inclusion with 450 of their top leaders.

In addition to her PhD, Dr. Turnbull has two Masters Degrees in Organizational Behavior and Mental Health Counselling and an Under-Graduate Degree in Psychology and Sociology from the Open University. She was also President of the Open University Students Association and in that role has had lunch with the Queen and Prince Phillip, attended The Garden Party at Buckingham Palace and met Prime Minister Harold Wilson and Baroness Jenny Lee. She is a member of a number of professional societies, including the Academy of Management (AOM) and the American Psychological Association (APA). In 2009 she won the “Distinguished Research Award” for a journal article – “Diversity & Inclusion: Developing an Instrument for the identification of Skills deficiencies” published in the Academy of Strategic Management Journal and is also published in the Organizational Culture, Communications and Conflict Journal and the Reflective Practitioner Journal. Her latest book is “The Illusion of Inclusion” which is her seminal work on this topic. She is an accomplished Keynote Speaker and is recognized by her National Speakers Association peers as a CSP (Certified Speaking Professional) member of the National Speakers Association (NSA); and a Global Speaking Fellow (one of only 33 people in the world with this designation).