Crisis Management

PTSD is the Wrong Way to Think

From Post-Traumatic Stress Disorder to: Present Traumatic GROWTH. The term PTSD is being thrown around in ways that are not helpful. Did you know 2/3 of those experiencing trauma report feeling stronger as a result?

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Necessary Qualities for Leading in a Crisis

In this video short, Eric Kaufmann shows how to use the meditation qualities of curiosity and forgiveness to facilitate leading in a time of crisis.

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Critical Incident Debriefing and the Power of Reflection

A short clip, discussing critical incident debriefing and shame tools for leaders, from Whitney Johnson and Carol Kauffman's April webinar: We've Been Disrupted, Now What?

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Leadership Skills in an Uncertain World

In his book, Leaders Make the Future: Ten New Leadership Skills for an Uncertain World, Johansen says that leaders increasingly will face challenges that have no solutions. Of course, they will have to make decisions anyway.

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The Psychology Behind Effective Crisis Leadership

When a leader’s appeal rests on a vision alone, leadership is not whole. And the limitations of such visionary leadership become painfully obvious in times of crisis, uncertainty, or radical change.

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Coping with Fatigue, Fear, and Panic During a Crisis

We are dealing with two contagions — the virus itself and the emotions it generates. Negative emotions are every bit as contagious as the virus, and they’re also toxic....

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4 Behaviors That Help Leaders Manage a Crisis

The roles and responsibilities of business leaders have dramatically changed in the past few weeks. Before COVID-19, CEOs and other executives in high-growth companies were focused on fostering innovation, driving revenue, and gaining market share....

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Real Leaders Are Forged in Crisis

We are living through a global health crisis with no modern-day precedent....

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Are You Leading Through the Crisis ... or Managing the Response?

The coronavirus crisis, like every crisis, is unfolding over an arc of time with a beginning, middle, and end. It is useful to think what distinguishes what was, is, and will be. There was a past of relative stability and predictability. There now is chaos and disruption. There will be … a different state....

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Cathy Lanteri, MD's picture Submitted by Cathy Lanteri, MD May 11, 2020 - 3:57pm

Many people use the metaphor of war to describe these trying times. In fact, the military’s work can serve as a valuable guide to managers thrust into leading during a pandemic. It has developed a series of well-honed crisis management techniques that can help those in charge navigate these unparalleled circumstances. In times of crisis, coaches knowledgeable of these techniques can be particularly helpful in supporting leaders to provide strength, direction, and hope.