With the Funneling technique you can help clients draw on effective active listening techniques using a visual model. As you see below, it starts at the top of a funnel to represent the importance of starting a discussion with an open mind and open-ended questions....

When people give feedback is often held back or given in the heat of the moment. Other times negative feelings you have about what someone you work with does are stored up over time until the feedback comes out to a degree that is way out of proportion to the current situation. ...

Both new and experienced managers need to continuously learn and revisit what  information they need to share with their key constituents (Board members, the leadership team, boss, peers, employees, customers, investors, the public, etc.). ...

We were thrilled when one of our Founding Fellows, John Campbell, an education specialist/coach and consultant from Sydney Australia, suggested we dedicate a MasterClass to the fast-emerging field of “coaching in education”. This is especially meaningful as one of our goals at the Institute of Coaching is to expand and diversify our pr...

We often meet with a client before deciding whether to proceed forward. At times this is to allow the client to choose who, as a coach, is best for them. The chemistry meetings described here are for a executive coaching engagements....