Linking leader inclusiveness to work unit performance: The importance of psychological safety and learning from failures

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Linking leader inclusiveness to work unit performance: The importance of psychological safety and learning from failures
The Leadership Quarterly

Despite burgeoning interest in how groups and organizations learn from failures, little is known about how leader behavior influences these learning processes. We analyzed longitudinal data collected at a large hospital and found that leader inclusiveness was positively associated with members' perceptions of psychological safety at Time 1, and that this relationship was stronger for members in low-performing units. Unit psychological safety climate appeared to facilitate learning from failures within the work unit (Time 2), which was positively associated with subsequent unit performance (Time 3).

Citation: 
The Leadership Quarterly Volume 23, Issue 1, February 2012, Pages 107–117

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