In this MasterClass, you will learn about the work of Susan David, whose recent HBR article on emotional agility was one of the top-read articles in 2014. We also bring together video footage of thought leader Ellen Langer on mindfulness, an insightful TEDX talk on emotional intelligence from the CEO/founder of the Emotional Intelligence consultancy, Six Seconds, and a video case study that takes a deep dive into the challenges and rewards of bringing emotionally-intelligent coaching to the leadership team of a regional bank. This MasterClass is designed for any leadership coach whose clients struggle with balancing the conceptual, rational aspects of their roles with the very human, very powerful emotional component of leading in a complex, volatile world.