Originally a New Zealand diplomat then a Citi-bank trained international banker, Anne Scoular is Co-Founder of Meyer-Campbell, Platinum Sponsor of the Institute and author of Financial Times Guide to Business Coaching, May 2011. Anne and Carol Kauffman, PhD, executive director of the Institute of Coaching, discuss the “PERFECT” model, good coaching questions, and how to use the model on yourself.  (23 minutes).