We live in conversations. In fact, the word, conversation, itself used to mean “dwelling place” in the 14th century. We dwell in many conversations with ourselves and others; the ones we wish we had differently, the ones we hope to have. Some of those conversations are life affirming and some not so much. What makes the difference?

In the session, Dr. Haesun Moon will provide a deeper look at how conversations work, using a heuristic tool from communication science known as "Dialogic Orientation Quadrant" (DOQ) that can help coaches and their clients re-author stories of purpose, possibilities, and progress. In this highly interactive webinar, you will learn how to navigate conversations, even working through an impasse, so that you can move from conversational mystery to coaching mastery.