Bernadette Norz, PhD, MBA
Serving healthcare organizations and their leaders and practitioners who seek to better connect, communicate and deliver in today’s demanding healthcare environment is Bernadette’s focus as an executive and physician development coach and consultant. She is experienced in coaching healthcare executives in hospitals, continuing care organizations, pharmaceutical companies, and practice management. Her expertise also includes coaching physicians, nurses, pharmacists, and other healthcare professionals who seek work-life integration while optimizing goal achievement and finding meaning in their work. Her doctoral research, completed in 2018, entitled Employed Physicians and Work Engagement in Health Care Organizations (HCOs), informs her leadership development practice and supports a multi-pronged approach to increasing physician work engagement, the positive opposite of physician burnout.
Bernadette draws on her past professional experiences in the healthcare industry in her coaching and consulting work. She has served as the Director of Business Development for a hospital system, directed member services for an entrepreneurial healthcare buying cooperative, established strategic business partner relationships for a state hospital association and directed the operations of its medical record and laboratory-related services. In her early career she was employed as a laboratory supervisor in a hospital clinical laboratory.
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